This page explains how to delete your data from Unsent (developer: Deepanshu Udhwani). You don't need an account. Most of it you can delete yourself in the app, and for the rest you can email us.
Where your data is
Unsent stores your content on your phone: unsent messages and your vault, the name you entered for your ex, your reasons, check-ins, streak, milestones and settings. A few things can also exist on our server:
- an encrypted backup, only if you turned it on (Pro). We can't read it.
- your email address, only if you entered it for the weekly notes.
- anonymous usage events (like "app opened"), tied to your anonymous ID and never containing anything you wrote.
Your anonymous ID is shown at the bottom of Settings in the app. You'll need it if you email us about deleting server data.
Option 1: Delete inside the app
- Open Unsent.
- Go to Settings → Delete all my data.
- Confirm. Everything on your phone is erased immediately and the app returns to a fresh start. If you had encrypted backup turned on, the backup is deleted from our server too.
Delete all my data doesn't unsubscribe your email or remove usage events. See below for those.
Delete only your encrypted backup
Go to Settings → Encrypted backup → Turn off and delete backup. The encrypted copy is removed from our server and the letters on your phone stay where they are. If you've lost the phone, email us your anonymous ID (or tell us you don't have it) and we will delete the backup linked to it.
Stop the emails
Go to Settings → Email → Stop the emails, or use the unsubscribe link in any email. That stops all emails straight away. If you also want your address erased from our list, email deepanshu1422+unsent@gmail.com from that address and we'll delete it.
Option 2: Uninstall the app
Deleting Unsent from your phone deletes all of its on-device data. It doesn't delete an encrypted backup, your email subscription or usage events on our server, so turn those off first or email us.
- iPhone: press and hold the Unsent icon → Remove App → Delete App.
- Android: press and hold the Unsent icon → App info → Uninstall (or Google Play → Manage apps → Unsent → Uninstall).
If you use your phone's system backup (iCloud or Google backup), a copy of app data may exist in that backup, controlled by your Apple or Google account. You can delete those backups in your phone's backup settings.
Data held by others
| Data | Held by | How it's deleted |
|---|---|---|
| Anonymous usage events | Us (our server) | Email deepanshu1422+unsent@gmail.com with your anonymous ID and we will delete all events linked to it within 30 days. Otherwise they are deleted after 18 months. |
| Email address (if you gave it) | Us (our server) | Settings → Email → Stop the emails stops sending. To erase the address, email us from it. |
| Encrypted backup (if you turned it on) | Us (our server) | Settings → Encrypted backup → Turn off and delete backup, or Delete all my data. Deleted immediately. |
| Anonymous app user ID and purchase records | RevenueCat (subscription status) | Email deepanshu1422+unsent@gmail.com and we will delete the RevenueCat customer record for your anonymous ID. Retained up to 30 days after a request; some transaction records may be kept longer where required for tax and accounting law. |
| Payment and order history | Apple or Google | Managed in your Apple ID or Google account under their policies. |
| Text you chose to send for an AI reply (if you use that feature) | AI provider | Not stored by us. Providers keep request data only for a limited period under their own policies. |
Cancel your subscription separately
Deleting data or the app does not cancel a subscription. Cancel in your App Store or Google Play subscription settings. See Support.